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Unified Vision

Managed IT Services

Say Goodbye To IT Headaches

Aqueity’s Unified Vision Managed IT Services are designed with you in mind! We know that every client is unique and IT support isn’t a one-size-fit’s-all approach, that’s why we offer customized managed IT service plans to best fit your organizations needs!

For a predictable monthly fee, our clients can focus their energy on core operations, serving customers, AND generating revenue while we focus on your technology needs.

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Unified Vision

WHAT IS INCLUDED WITH AQUEITY'S MANAGED IT SERVICES?

HELP DESK

  • Unlimited end user support accessible via phone, email, or online portal
  • 24 x7 emergency support
  • Onsite support options
  • Coverage for laptops, email, phones, printers, etc. and line of business systems to ensure your end-users maximize their productivity
  • “1 call” resolution goal with a focus on addressing root causes

ENVIRONMENT & NETWORK

  • Ongoing monitoring of workstations, network and Cloud
  • Anti-Spam & Anti-virus solution(s)
  • Patching of firewalls, routers, systems, etc.
  • Remote system management facilitation with 3rd parties
  • Periodic health checks and diagnostics

STRATEGY & DIRECTION

  • IT roadmap with budget
  • Periodic strategic business reviews with executive team
  • Complete transparency into tickets and service levels
  • Constantly evaluated satisfaction and feedback program
  • VIP program for handling key stakeholders

LET US CREATE A CUSTOM PLAN FOR YOUR BUSINESS’S IT SUPPORT NEEDS

WHO IS THIS SERVICE DESIGNED FOR?

Course & Track Business Improvement

Chicagoland companies looking for one or more of the following:

  • Peace of mind, knowing your partner has the skills, staff and processes in place to handle your IT environment
  • Expert in your business – understanding your industry, IT environment and key systems
  • Unlimited end-user support so employees max out their productivity
  • Predictable costs with expected results
  • Full time, U.S based staff that is easily accessible (for a quick call or onsite visit)
  • Shared sense of urgency – a partner who responds to your priorities the same way you do
  • A trusted advisor, free of conflict, who will both guide and challenge you
  • On-call expertise that can be leveraged for special projects, security and strategy
  • Active engagement that ensures people are satisfied using the service and that you get what you pay for
  • Annual IT Roadmap with quarterly executive check-ins to chart a course and track progress towards improvement
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Aqueity's EXTRAORDINARY services.

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Aqueity provides IT Services & Cybersecurity to small to mid-size and growing businesses. We serve national and international organizations that typically have roots or a connection to the Chicagoland area. If you don't see what you're look for here, schedule a quick chat!

Our Staff Is Excited To Create A Custom Solution For You.