How Perma-Seal Transformed IT Operations with Aqueity

Industry

Consumer Services

Challenge

With rapid growth straining its internal IT resources, Perma-Seal sought a proactive technology partner to keep systems running smoothly and power the company’s next phase of innovation.

Results

Partnering with Aqueity turned Perma-Seal’s IT from reactive to resilient. With a stronger foundation, predictable costs, and expert insight, the company is now positioned for sustainable growth and ongoing innovation.

Key Product

Unified Vision, Shield, AI-Vision

www.permaseal.net/

$5.4M+

Manage Spend

15+

Years Partnered

7.6x

ROI

$2M

Cost Savings

"Aqueity has become a seamless part of our team, helping us modernize with AI, serve customers faster, and scale without adding headcount."

Joel Spencer

Chief Operating Officer @ Perma-Seal

About Perma-Seal

Perma-Seal is a leading home services company in the Midwest, has built its reputation on reliability and innovation. More than 20 years ago, Aqueity became their first-ever technology partner—introducing foundational IT systems that set the stage for decades of growth.

The Challenge

When Perma-Seal first engaged Aqueity, technology was largely an afterthought. The company relied on a single in-house IT professional who was stretched thin and unable to keep up with growing demands. Critical projects were delayed, and day-to-day support consumed most of the IT team’s time.

As the business scaled, leadership recognized the need for a more robust, proactive approach to IT—one that could ensure operational stability while supporting future-focused initiatives.

The Solution

Perma-Seal made the pivotal decision to fully outsource IT to Aqueity. This transition replaced the constraints of a single in-house resource with the breadth and depth of Aqueity’s multi-disciplinary team.

Aqueity provided a unified IT model—covering Tier 1 and Tier 2 support as well as strategic project leadership. Drawing on lessons learned from other clients, Aqueity also served as a connector to additional vendors and technologies, accelerating Perma-Seal’s adoption of modern solutions.

"Aqueity didn’t just fill gaps — they changed how we think about IT."

The Results

Over the course of the partnership, Perma-Seal transformed its IT landscape from a reactive, ad-hoc model into a stable and strategic foundation for growth.

With Aqueity’s guidance, the company benefits from predictable costs, access to specialized expertise, and a clear roadmap for ongoing innovation.

What began as basic support has since evolved into a trusted, strategic partnership. Today, Aqueity manages Perma-Seal’s entire IT environment, providing the expertise and scalability required to keep pace with the company’s ambitious expansion.

Looking Ahead

As Perma-Seal continues to grow, Aqueity remains a proactive partner—forecasting IT needs, guiding budget allocation, and introducing new technologies to keep the company ahead of the curve. The enduring relationship stands as a testament to the power of a trusted IT partnership in driving business success.